Effective Date: 10/30/2025

At MicroCool, your privacy is important to us. We are committed to being transparent about the information we collect, how we use it, and the steps we take to keep it safe. This policy explains everything you need to know when you interact with MicroCool, whether through our website, email communications, or other services.

Information We Collect

We collect information to provide a better experience and keep you informed about our products and services. The types of information we may collect include:

Personal Information You Provide:

• Name, email, phone number, and company or organization

• Job title or role within your organization

• Other details you voluntarily provide when filling out forms, subscribing to emails, or contacting us

Automatically Collected Information:

• IP address, browser type, and device information

• Pages you visit on our website, time spent on each page, and how you navigate our site

• Referring websites and other usage data collected via cookies and similar technologies

Collecting this information helps us understand your needs, improve our services, and deliver content that’s relevant to you.

How We Use Your Information

We use your personal information responsibly, primarily to provide you with helpful and relevant communications, support, and services:

• Marketing Communications: Send newsletters, updates, promotions, and information about MicroCool products and services

• Customer Support: Respond to your questions, requests, or inquiries

• Service Improvement: Analyze trends, track website usage, and enhance our products and services

• Legal Compliance: Comply with laws, regulations, or legal processes as needed

We never use your information for purposes you haven’t agreed to.

Email Marketing & Unsubscribing

We respect your inbox. Every marketing email we send includes an easy-to-use unsubscribe link at the bottom. You can opt out anytime, immediately stopping marketing emails. Even if you unsubscribe, we may still send important transactional messages, such as responses to inquiries or account-related updates.

Sharing and Disclosure of Information

Your trust matters. MicroCool does not sell, rent, or trade your personal information. We may share your information only in limited situations:

• Trusted Service Providers: We may share data with vendors who help us run email campaigns, host our website, or manage marketing tools. They only use the data to perform the services we request.

• Legal Requirements: When required by law, to protect rights, or for safety and security reasons.

• Business Protection: To prevent fraud, enforce agreements, or protect MicroCool, our customers, or our community.

We carefully vet all third parties to ensure they handle your information securely and in accordance with our policies.

Data Security

We take reasonable technical, administrative, and physical steps to protect your information from unauthorized access, loss, or misuse. While we strive to protect your information, no system can guarantee complete security.

How Long We Keep Your Information

We keep your information only as long as necessary for the purposes outlined above or as required by law. Once it is no longer needed, we securely delete or anonymize it to protect your privacy.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Understand how our website is used

• Improve navigation and user experience

• Deliver content that’s relevant to your interests

You can manage or disable cookies through your browser settings, though some features of our site may not work properly without them.

Links to Other Sites

Our website may contain links to other websites. MicroCool is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you

• Correction: Update or correct inaccurate or incomplete information

• Deletion: Request that your information be deleted

• Withdrawal of Consent: Opt out of marketing communications

To exercise any of these rights, contact us at [insert email]. We aim to respond promptly and helpfully.

Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding your personal information, please reach out to us. We are always happy to help.
Email: fog@microcool.com
Phone: 760-322-1111
Address: 72216 NorthShore St. #103-104, Thousand Palms, CA 92276